Privacy Policy
Last Updated: February 2025
We take your privacy seriously. This document explains how larqevinoso collects, uses, and protects your personal information when you use our business budgeting services.
By accessing our platform, you're agreeing to the practices described here. We've written this in plain language because nobody enjoys legal jargon.
Information We Collect
Running a business budgeting platform means we handle certain data about you and your company. Here's what we collect and why we need it.
Information You Provide Directly
When you sign up or use our services, you share information with us voluntarily. This includes your name, email address, phone number, and company details. We also collect business financial data you input into our budgeting tools—though we don't need (or want) your complete accounting records.
- Account registration details (name, email, password)
- Business information (company name, ABN, industry type)
- Contact details for support and service updates
- Budget data and financial projections you create
- Payment information for subscription processing
- Communication preferences and notification settings
Information We Collect Automatically
Like most online services, our platform automatically logs certain technical information. This helps us keep things running smoothly and spot any unusual activity that might indicate a security issue.
We track your IP address, browser type, device information, and how you interact with our platform. We use cookies and similar technologies—you can manage these through your browser settings, though some features might not work properly if you disable them entirely.
How We Use Your Information
We're not in the business of selling your data. Everything we collect serves a specific purpose related to providing and improving our budgeting services.
Service Delivery and Support
Your data helps us create and maintain your account, process your budget calculations, and provide customer support when things go wrong. We use your email to send important service updates—like when we're performing maintenance or if there's unusual activity on your account.
Platform Improvements
We analyze usage patterns to understand which features work well and which ones need improvement. This might mean looking at which budgeting templates are most popular or where users get stuck in the interface. All of this analysis happens in aggregate—we're looking at trends, not judging your individual financial decisions.
Legal and Security Requirements
Sometimes we're legally required to use or disclose information. This includes responding to valid legal requests, preventing fraud, and protecting our users from security threats. We take these obligations seriously but we're also not handing over data without proper legal justification.
Data Sharing and Third Parties
We work with other companies to deliver our services, but we're selective about who gets access to your information.
Service Providers
Our payment processor handles subscription billing. Our hosting provider stores your data on secure servers. Our email service sends you notifications. These partners only get the specific information they need to do their job, and they're contractually obligated to protect it.
We use Australian-based servers where possible, but some service providers operate internationally. When data leaves Australia, we ensure appropriate safeguards are in place.
Business Transfers
If larqevinoso is acquired or merges with another company, your information might be transferred as part of that transaction. We'd notify you beforehand and ensure the new entity respects your privacy rights under this policy.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Period.
Your Privacy Rights
Australian privacy law gives you significant control over your personal information. Here's what you can do and how to exercise these rights.
Access Your Data
Request a copy of all personal information we hold about you. We'll provide this in a readable format within 30 days.
Correct Inaccuracies
If something we've recorded is wrong, you can ask us to fix it. Most account details can be updated directly in your settings.
Delete Your Information
Request deletion of your account and associated data. We'll remove everything except what we're legally required to keep.
Restrict Processing
Ask us to limit how we use certain information if you're concerned about accuracy or have another valid reason.
Data Portability
Get your budget data in a format you can transfer to another service. We support common export formats like CSV and Excel.
Withdraw Consent
Change your mind about optional data processing activities like marketing communications or analytics participation.
To exercise any of these rights, contact our privacy team at support@larqevinoso.com. We'll verify your identity and respond within 30 days. If your request is complex, we might need an additional 60 days—but we'll let you know if that's the case.
Data Security Measures
Protecting your financial information is non-negotiable. We've implemented multiple layers of security to keep your data safe from unauthorized access, theft, and loss.
Technical Safeguards
All data transmission happens over encrypted connections (TLS 1.3). Your password is hashed using industry-standard algorithms. We maintain firewalls, perform regular security audits, and monitor for suspicious activity 24/7.
Our databases are encrypted at rest. Access is restricted to essential personnel only, and every access is logged. We regularly test our security through both automated scanning and manual penetration testing.
Organizational Measures
Our team receives annual privacy and security training. We maintain strict access controls—developers who write code don't automatically get access to production data. We have incident response procedures ready if something does go wrong.
That said, no system is perfectly secure. We'll notify you promptly if we discover a breach that affects your information, along with steps you should take to protect yourself.
Data Retention Periods
We don't keep your information forever. Different types of data have different retention periods based on legal requirements and legitimate business needs.
Data Type | Retention Period |
---|---|
Account information | Duration of active account plus 90 days |
Budget data and calculations | Duration of active account plus 12 months |
Payment records | 7 years (tax compliance requirement) |
Support communications | 3 years after last interaction |
Analytics and usage logs | 26 months in aggregated form |
Marketing consent records | 3 years after consent withdrawn |
When we delete data, we mean actually delete it—not just mark it as inactive. Backups are permanently overwritten within 90 days of deletion from production systems.
International Data Transfers
While we primarily use Australian infrastructure, some services require transferring data internationally. For example, our email service provider operates servers in multiple countries to ensure reliable delivery.
When we transfer data outside Australia, we use mechanisms approved under Australian privacy law. This might include Standard Contractual Clauses, adequacy decisions, or other appropriate safeguards. You can request details about specific transfers by contacting our privacy team.
Children's Privacy
Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 18 years old. If we discover we've accidentally collected data from a minor, we'll delete it immediately.
If you're a parent or guardian and believe your child has provided us with personal information, please contact us at support@larqevinoso.com so we can address the situation.
Changes to This Policy
We update this privacy policy occasionally to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you via email and display a notice on our platform for at least 30 days.
The "Last Updated" date at the top of this document tells you when the current version took effect. We encourage you to review this policy periodically, especially before providing us with new types of information.
If you disagree with changes to this policy, you can close your account. Continued use of our services after changes take effect means you accept the updated terms.
Australian Privacy Act Compliance
larqevinoso complies with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988. If you're not satisfied with how we've handled a privacy concern, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
Before escalating to the OAIC, we'd appreciate the opportunity to address your concerns directly. Most issues can be resolved through direct communication with our privacy team.
Privacy Questions or Concerns?
Email us at support@larqevinoso.com
Call us at +61 407 171 479
Write to us at 53/53 Gregory St, Mackay QLD 4740, Australia
We typically respond to privacy inquiries within 48 business hours.